With the aim of improving our processes every day for the benefit of the community, we put at your disposal the Fresh Desk tool, our information reception system, where you can present your requests and concerns.
What procedures can you carry out through freshdesk?
Transport service
Enter, withdraw or modify the service
Modify address and other information
Request occasional transportation
Resolve any dissatisfaction
Request departure before the end of the school day
Responsables
Lorena Suarez
Transportation Coordinator
Monica Barriga
Transportation Controller
Community Activities Service
Resolve concerns, register and withdraw Community Activities
Clarify information
Responsible
Maria Juliana Martinez
Community Activities Director
Daniela Amado
Community Activities Assistant
Food service
Enter, withdraw or modify the
lunch or half nines.
Diet management consultation
medical conditions, intolerances or allergies.
Clarify information about services
Request support with the platform
Paygo
PQR
Responsible
Jacklyn Rodriguez
Service Director
food
Erika Antolinez
Nutritionist
Reception and Security
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Solicitar salidas temprano
-
Extravío de elementos
-
Reporte de novedades de seguridad
-
Servicio de parqueadero y registro de placa de vehículos
-
Asignación de plaquetas
-
Registro de denuncias por elementos perdidos
Responsables
Fabian Rodriguez
Security coordinator
Jairo Santana
Receptionist
Billing and Portfolio Service
Check account status
Pay early
Request certifications
Request returns
Request Diners Davivienda card
Questions about monthly billing
Responsible
Maria Evely Muñoz
Billing and Portfolio Coordinator
Dana Alvarez Osorio
Billing and Portfolio Assistant
Alfredo Cajamarca
Treasurer
Educational services
Carry out your procedure and request about:
Educational services
Operational procedures
Academic certificates
Responsible
Ana María Erazo
Asistente de Rectoría
Platform Service
Alma Schoology Google Mail Compass Learning Food Service Seesaw
¿ Qué trámites adicionales puedo gestionar en el Rochester?
Centro de Admisiones y Relaciones
Si deseas solicitar admisión o recomendar a alguien para que conozca el colegio, comunícate con:
Responsable
Centro de Recursos para el Aprendizaje
Si tienes alguna solicitud, inconveniente o requisito con la asignación de textos y/o alquiler de textos importados comunícate con:
Responsable
Paul Giles
Bienestar Para los Estudiantes
Si tienes alguna solicitud, inconveniente o requisito sobre orientación académica, orientación de relaciones humanas, terapias de fonoaudiología, terapia ocupacional, fisioterapia y ortóptica, comunícate con Mariela Medina Pereiro, Directora del Centro de Bienestar al correo mmedina@rochester.edu.co
Responsables
Marcela Vallejo
Prejardín a Segundo Grado mvallejo@rochester.edu.co
Julián Ospina
Tercero a Séptimo Grado jospina@rochester.edu.co
Mariamónica Muñoz
Octavo a Undécimo Grado mmunozb@rochester.edu.co
Servicios Médicos
Tatiana Leguizamón
Médica tleguizamon@rochester.edu.co
Sol Angie González Enfermera sgonzalez@rochester.edu.co
Protocolo de Comunicaciones
Directores de Nivel
Prejardín y Jardín
Margarita Gaitán dmmunoz@rochester.edu.co
Transición a Segundo Grado
María Consuelo Áñez manez@rochester.edu.co
Tercero y Cuarto Grado
Juan Pablo Obregón jobregon@rochester.edu.co
Quinto y Séptimo Grado
Alejandro Patiño apatino@rochester.edu.co
Octavo a Undécimo Grado
Andrea Polanco apolancon@rochester.edu.co
Protocolo de Comunicaciones
Calendar 2024-2025
May 16
New Student Enrollments 2024-25
August 12
Start of classes
July 28, 2025
Re-enrollment process 2025-26
June 13th
Matrículas Estudiantes Nuevos 2024-25
October 7-14
Semana de receso
June 19-21
Old Student Enrollments
December 16 to January 12
Vacation
June 27-28
Additional Registrations for Old Students
January 13, 2025
Back to school
July 29
Extraordinary Enrollments for Old Students
April 14-20, 2025
Easter
August 9
First day of school for new students of all grades.
June 18-20, 2025
Re-enrollment process 2025-26
August 9
Integration day for new Pre-K/Tree Planting students and parents.
26-27 de Junio 2025
Re-enrollment process 2025-26